HOW MEDIATION WORKS
A better way to move forward
Mediation is designed to help people have constructive conversations in a calm, structured and confidential environment.
The process is voluntary and places you in control of the decisions that affect your family. Your mediator’s role isn’t to make decisions for you, but to guide the conversation, ensure both people are heard, and help you work towards practical solutions that work best for you.
OUR SERVICES
Different Ways We Can Mediate
Every situation is different. The mediation process can be adapted to your circumstances, helping create an environment in which everyone feels able to participate safely and constructively.
1
Initial Assessment Meeting
Initial Assessment Meeting
An individual, confidential meeting with your mediator before mediation begins. It gives you an opportunity to explain your circumstances, understand how mediation works and discuss whether mediation is suitable for you and your family.
It is also an opportunity to consider any concerns about safety, communication or how mediation should be structured.
Your mediator will explain the key principles of mediation, how the process works and answer any questions you have. They will ask questions to get a clear understanding of your situation and your main objectives to resolve. You can read more detail in our article Initial Assessment Meeting Explained: A guide to your first meeting here.
Once both participants have attended an initial meeting, and both parties and your mediator agree mediation is suitable, you will both sign an Agreement to Mediate. Your first mediation session will then be scheduled.
2
Joint Mediation Sessions
Talking together, fully supported
In joint mediation, you and the other participant meet with your mediator together via online video conferencing. Your mediator will introduce the session and answer any initial questions. Your mediator then guides the conversation, helping you identify the issues you need to resolve, explore options and work towards practical agreements.
Both participants are responsible and in control of the decisions.
3
Shuttle Mediation Sessions
Separate spaces, one constructive conversation
Sometimes it may not feel appropriate or comfortable to be in the same room or online meeting. In shuttle mediation, you remain in separate spaces and your mediator moves between you, communicating information, proposals and responses.
This can provide additional space and reassurance while still allowing constructive discussions to take place.
4
C0-mediation Sessions
Two mediators working together
In co-mediation, two mediators work together to support the participants. This can be particularly helpful where circumstances are more complex, or where having two mediators would help provide additional balance and support to the process.
If this is something you are interested in, your mediator can advise pricing.
5
Child Inclusive Mediation Sessions
Giving children an opportunity to be heard
Where appropriate, Child Inclusive Mediation can give a child or young person an opportunity to speak confidentially with a specially trained mediator about the things that matter to them.
It does not ask children to make decisions or choose between parents. Instead, it provides a safe way for their views to be heard and, with their permission, shared with their parents to help inform discussions.
WHAT CAN WE HELP YOU WITH?
Issues we can help you resolve
Family mediation can help you work through a wide range of practical, financial and parenting issues following separation or divorce. You can focus on a particular issue or use mediation to consider your situation holistically.
CHILDREN & PARENTING
Child arrangements
Where children will live
Time spent with each parent
School holidays and special occasions
Education and schooling
Relocation and changes of residence
Communication and co-parenting
Introducing new partners
Grandparents and wider family
Specific parenting decisions
FINANCES & PROPERTY
The family home
Property and other assets
Savings and investments
Pensions
Debts and liabilities
Mortgages
Income and ongoing financial needs
Business interests
Maintenance and child-related costs
Division of assets
SEPARATION & FUTURE PLANNING
Separation arrangements
Divorce-related arrangements
Pre-nuptial agreements
Post-nuptial agreements
Agreements for unmarried couples
Changes to existing arrangements
Practical arrangements following separation
Reviewing arrangements as circumstances change
Every family is different.
You do not need to have everything worked out before coming to mediation. We can help you identify the issues that need to be addressed, explore your options and work towards practical proposals that reflect your individual circumstances.
What makes mediation effective?

Confidentiality
A safe and private space
Everything discussed during mediation is confidential and conducted on a “without prejudice” basis, meaning discussions cannot usually be referred to in court.
There are limited exceptions where your mediator has a professional duty to share information, including where there are concerns about safety, serious harm, criminal activity or other circumstances where disclosure is required by law or professional obligations.

Impartiality
A neutral and balanced approach
Your mediator won’t take sides, judge anything as ‘right or wrong’, or provide legal advice. They will share information and be able to explain what a court would consider and likely act but they will not prescribe outcomes like a court would.
Your mediator will ensure each person has an equal opportunity to be heard and to support constructive discussions.

Clarity
You are always clear and in control
Both parties will always be clear on their options. There is no legal jargon or confusing processes. Your mediator will help you navigate everything and there are no wrong questions or answers.
As this is a voluntary process, your mediator will ensure that the conversations are constructive and focused on finding the solutions that are right for you.

Solutions Oriented
Practical, long term plans
The decisions reached during mediation are yours – not the mediator’s. Rather than imposed outcomes which don’t take into account the nuances and wishes of both parties, your mediator guides conversations, helps explore options and supports you in reaching agreements that work for your family.
These self-determined agreements are shown to be more amicable and enduring than litigation.
Mediation is collaborative
If you are interested in finding practical solutions that allow everyone to move forward with greater clarity and confidence – fill out the form and take the next step.
